Patient Information

At Dr. Matthew Eidem’s practice, your comfort, safety, and health are our highest priorities from the moment you begin preparing for your visit. This page provides convenient access to the necessary office guidelines, insurance information, billing instructions, and procedural steps you will need ahead of time. We encourage you to review these documents prior to your appointment so we can ensure a smooth, stress-free experience.

If you have never logged into the Patient Portal or need a link, please call our office at 972-867-0019, and we will email you credentials and instructions for using the portal.

After logging into the Patient Portal, please select the location “TDDC-Plano-Preston Rd-Suite 200”. This will ensure any messages are correctly routed to our office. Thank you!

Our procedural preparation forms will give you a detailed description of what you need to do during the 24-hour period before the procedure. Please use these as a guide, and contact Dr. Eidem’s office at (972) 867-0019 or info@mattheweidem.com with any questions.